Thursday 15 March 2012

Credit Control Manager/ Credit Controller

Job Description

· Ensures adherence to company credit policy. Verifies credit application forms of new customers to establish credit worthiness of the company. · Establishes credit limits and send letters to the customer either accepting or rejecting the customer's application.· Reviews city ledger daily for correct posting of charges.· Liaises closely with the city ledger supervisor in reviewing and maintaining aged trial balance of accounts receivable.· Conducts monthly meeting to evaluate monthly performance, staff account balance, overdue account balances and follow up. · Attends credit meeting with the Country Manager / General Manager, Chief Financial Officer and Financial Controller and discusses about the critical outstanding payments.· Prepares MIS report with statistical analysis on monthly basis.· Assists in providing safe keeping including proper storage and access for all contracts and other financial records. · Prepares a list of authorized credit accounts and distribute to Front Office, Reservations, Food and Beverage Outlets and Sales Department on a monthly basis.· Reviews credit check report and high balance report.· Sends statement of accounts to all credit customers within a week of the month end. · Ensures that all outstanding credit should be followed up to ensure receipt of all amounts due. · Conducts monthly credit meetings and bad debt listing to prepare collectability analysis· Promotes a work environment, which cares for guests and associates alike. · Inculcates and trains team members on Standard Operating Procedures, Service Excellence and Teamwork. · Conducts development and performance reviews, identifying key personnel for further development and structured career pathing.· Exhibits a positive and involved team attitude to all and promotes positive relations through an environment that encourages open communication, trust and mutual respect.· Performs all assigned duties efficiently, technically correct, follows Company policies, rules and regulations, requests of Superiors, adheres to procedures and achieve a high standard leading to total guest and Company satisfaction.· Complies with all Corporate, Hotel and Casino Standards and Procedures.· Updates oneself and follow security/fire/safety procedures according to Company s rules and regulations. Ensures that all employees have a complete understanding of and adhere to the hotel policies relating to Fire, Hygiene, Health and Safety.· Attends divisional/departmental meeting and training when requested. Conducts regular staff meetings to keep all associates informed. Performs other duties that may be assigned by immediate superiors from time to time.
Source: www.timesjobs.com

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